∞ Getting Good Service: Insiders Spill
Jenifer Lang: Trying the “Do you know who I am?” tactic is obnoxious, and it doesn’t work—it just makes the staff do an imitation of you over beers after the shift is over. While this is certainly true for the Food Service industry, it holds in every aspect of your life. I have watched many people try this with me and I also blacklist them (yes I keep a blacklist of companies/people I will never work with). via The Atlantic Food Channel. Read More
