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∞ Getting Good Service: Insiders Spill

Jenifer Lang: Try­ing the “Do you know who I am?” tac­tic is obnox­ious, and it doesn’t work—it just makes the staff do an imi­ta­tion of you over beers after the shift is over. While this is cer­tainly true for the Food Ser­vice indus­try, it holds in every aspect of your life. I have watched many peo­ple try this with me and I also black­list them (yes I keep a black­list of companies/people I will never work with). via The Atlantic Food Chan­nel.  Read More

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