Simon Mackie:

While the study shows that companies investing in top-of-the-range telepresence and telephony systems get the most return, even organizations deploying just basic collaborative tools (like IM and web conferencing) reap a return on collaborative investment of over two times. The study suggests this is because teams using collaborative tools can benefit from a network effect — the more users on a network, the more value is realized from it.

It is pretty interesting the return they are getting from these systems. I would be curious to see what the percentage of companies that get no return, as in they buy the stuff and don't use it.

via Web Worker Daily.

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